No. 16 / AI for trades

Trades / After-Hours / Lead Capture

Stop missing leads while you're on the tools.

Q: Does the chatbot know my service area?

Yes. During setup we train the chatbot on your exact service areas, suburbs, and postcodes. When a customer asks whether you cover their location, the chatbot gives a straight answer. If the job is outside your area, it lets them know upfront so nobody wastes time.

Q: Can it handle emergency callout requests?

Yes. The chatbot is trained to recognise emergency language such as burst pipes, power outages, and gas leaks. It flags the enquiry as urgent, collects the customer's address and phone number, and sends you an immediate notification so you can respond as fast as possible.

Q: What if the customer needs a quote?

The chatbot collects all the details you would normally ask on the phone: type of job, property type, location, preferred timing, and any photos or descriptions. It packages that into a lead with full context so you can provide an accurate quote without a back-and-forth phone tag session.

Q: Does it work on weekends and after hours?

Yes. The chatbot is available 24 hours a day, 7 days a week, 365 days a year. This is critical for trades because 45% of enquiries come outside standard business hours. Evenings, weekends, and public holidays are when most homeowners search for a tradie.

Q: Can it book appointments in my calendar?

Yes. The chatbot integrates with your calendar system. It shows available time slots, lets the customer pick a time that works for them, and confirms the booking. You get notified immediately with the full job details. No more phone tag.

Q: How long does it take to set up?

For self-serve plans through Brain Buddy AI Studio, you can have a chatbot live on your site in under 60 seconds by entering your website URL. For managed plans, we handle everything. Setup typically takes one to two weeks including a discovery call, custom training, and testing.

Q: What if a customer gets frustrated?

The chatbot is designed to recognise frustration signals and offer to connect the customer with a real person via live chat or callback. It never argues or pushes back. If it does not have a confident answer, it says so and hands off gracefully.

Q: How much does it cost?

Managed plans that include the AI chatbot plus search optimisation start from $790 per month. If you just want a chatbot without managed services, self-serve plans start from $49 per month at studio.brainbuddy.ai. Annual billing saves 20% on self-serve plans.

You're on a job. Your phone rings. You can't answer. That lead goes to the next tradie who picks up. Brain Buddy AI answers for you, qualifies the job, and books the appointment before you've put down your drill.

The reality

The problem every tradie knows.

You are busy doing the work. That is the whole point. But while you are under a house, up a ladder, or wrist-deep in a switchboard, your phone is ringing.

Evenings and weekends are when most homeowners actually search for a tradie, and those are the hours you are least likely to answer.

The maths is brutal: contact forms on trade websites convert at less than 3%. Missed calls do not call back. The lead goes to whoever picks up first.

97%

of website visitors leave without making contact

<3%

average form conversion rate on trade websites

45%

of enquiries arrive after 5pm when you can't answer

What it does

An AI assistant that works your hours.

Brain Buddy AI puts a trained chatbot on your website that knows your services, your pricing structure, your service areas, and the kinds of jobs you take on.

Answers questions instantly.

Responds to enquiries about your services, pricing structure, and availability in plain English.

Qualifies every job.

Determines whether the enquiry is residential or commercial, emergency or planned, and within your service area.

Captures full details.

Collects address, job description, photos, preferred timing, and property type before you even see the lead.

Books appointments.

Integrates with your calendar, shows available time slots, and confirms the booking on the spot.

Handles emergencies.

Recognises urgent language like burst pipes or power outages, flags the enquiry, and sends you an immediate notification.

Works weekends and after hours.

Available 24 hours a day, 7 days a week, 365 days a year. Captures every lead you would otherwise miss.

Dispatch from the field

Results from the field.

Case 001

Queensland plumbing business

Queensland / Trades & home services

The problem

Family-owned operation losing every emergency callout that came in after 5pm. Website contact form was converting below 2 percent. The owner was fielding quote enquiries while trying to cook dinner.

The outcome

+35%

conversion lift on the website

45%

of leads captured outside business hours

more online booking requests

24/7

lead capture, agent never sleeps

“We used to miss every call after 5pm. Now our AI agent books emergency callouts while we sleep. It paid for itself in the first week.”

/ Business owner / QLD

Built for your trade

Works for every trade.

The chatbot is trained on your specific business, so it works regardless of your trade. Whether you are answering questions about hot water systems, quoting on a full house rewire, or explaining retaining wall options, the AI handles the conversation the same way you would.

PlumbersElectriciansBuilders & renovatorsLandscapersHVAC & air conditioningPaintersRoofersFencing contractorsCleaning businessesPest control

Getting started

Three steps to go live.

Discovery call.

We talk about your services, pricing, service areas, and the types of jobs you want more of. We learn how your business operates so the AI sounds like a knowledgeable member of your team.

Build and train.

We build your AI assistant and train it on your specific business information. It knows your trade, your pricing bands, your service area, and the kinds of questions your customers ask.

Go live.

Your assistant goes live on your website and starts capturing leads around the clock. You get notified for every qualified enquiry. The entire process takes one to two weeks for managed plans. Self-serve through Brain Buddy AI Studio takes under 60 seconds.

Investment

What it costs.

Managed service

From $790/month

/AI chatbot trained on your business
/Search optimisation to drive more traffic
/Monthly reporting and strategy call
/Dedicated strategist

View managed plans

Self-serve Studio

From $49/month

/AI chatbot live in under 60 seconds
/Trained on your website automatically
/Lead capture and notifications
/Annual billing saves 20%

Try Brain Buddy AI Studio

Honest answers

The questions we actually get asked.

If yours is not here, send it across. We will answer it honestly.

Does the chatbot know my service area?

Yes. During setup we train it on your exact suburbs, postcodes, and regions. It gives customers a straight answer about whether you cover their location.

Can it handle emergency callout requests?

What if the customer needs a quote?

Does it work on weekends and after hours?

Can it book appointments in my calendar?

How long does it take to set up?

What if a customer gets frustrated?

How much does it cost?

Chapter 07 / The closing word

See what you're missing.

A free 60-second audit shows where your trade business stands in AI search and how many leads your competitors are capturing while you're on the tools.

See what you're missing (free, 60 seconds)Speak to a human