No. 15 / Claude AI
Claude AI / Anthropic / Entity Signals
How to optimise for Claude AI.
Claude is Anthropic's AI assistant. It searches the web and cites sources when a question needs current information, and its crawler, ClaudeBot, indexes the pages it draws on. To get cited: allow ClaudeBot, publish clear factual answers, keep your entity details consistent, and add structured data.
Section 01
How does Claude find and use sources?
Two ways. For general knowledge, Claude draws on its training data, which is where unprompted brand mentions come from. For current information, Claude searches the web, reads the results, and cites its sources inline, much like Perplexity and ChatGPT. Anthropic does not publish ranking factors, and anyone claiming to know exactly how Claude weighs sources is guessing. What is observable: clearly structured, factual pages from consistently described businesses get retrieved and quoted accurately, while vague marketing pages get passed over or paraphrased badly. That gives you two jobs: be reachable, and be quotable.
Section 02
Does structured data help with Claude?
It helps in an honest, unglamorous way: it reduces ambiguity. When your Organisation schema clearly defines your business name, location, and services, a retrieval system can resolve your entity with higher confidence. When your Article schema specifies the author and publication date, your content can be attributed more accurately. Nobody outside Anthropic can tell you how much weight that carries in source selection. What it reliably prevents is misrepresentation, and being represented accurately is the foundation of being cited rather than mangled.
- Organisation schema: business name, location, services.
- Person schema: author names, credentials, expertise areas.
- Article and FAQ schema: topic clarity, date accuracy, structured answers.
- Service schema: clear definitions of what your business offers.
- SameAs properties: links between your site and authoritative external profiles.
Section 03
Why does entity consistency matter so much?
Because models build their picture of you from many sources at once. If your business appears with different names, descriptions, or service definitions across different sites, that internal picture fragments, and a fragmented entity is less likely to be confidently named for any specific query. Entity consistency means your name, description, key services, and location are identical across your website, Google Business Profile, LinkedIn, directories, and anywhere else you appear. It is not just about having a presence everywhere. It is about having the same, accurate presence everywhere. Consistency builds confidence, and model confidence drives citations.
- Use the exact same business name across every platform and directory.
- Describe your services using the same language and terminology everywhere.
- Ensure location details are identical across all profiles.
- Link all external profiles back to your canonical website URL.
- Correct any outdated or inconsistent information on third-party sites.
Section 04
What practical steps optimise for Claude?
First, check your robots.txt allows ClaudeBot, Anthropic's crawler. Blocking it cuts you off at the front door. Second, audit your entity consistency and fix every mismatch you find. Third, implement schema markup across your important pages. Fourth, replace unverifiable claims with specific, checkable statements: Claude quotes facts far more readily than slogans. Fifth, publish an llms.txt file to summarise your site for AI crawlers. Then test your visibility regularly by asking Claude the questions your customers ask. This is the same change set our agent ships for clients through our GEO services, with a senior SEO approving every change and a live-page check after each one lands.
- Allow ClaudeBot in robots.txt (User-agent: ClaudeBot, Allow: /).
- Audit and fix entity consistency across all web presences.
- Implement comprehensive schema markup on every important page.
- Replace vague marketing claims with specific, verifiable statements.
- Publish case studies with real numbers and methodology details.
- Deploy an llms.txt file to guide AI crawlers to your best content.
- Re-run your tracked customer questions in Claude and record the results.
Common questions
Frequently asked.
Q.01Does Claude browse the web like ChatGPT does?
Yes. Claude can search the web and cites its sources when a question needs current information. It also draws on training data for general knowledge, which is where unprompted brand mentions come from. Optimising for Claude means covering both paths: retrieval-friendly pages for live search, and a consistent entity footprint for training data.
Q.02What is ClaudeBot?
ClaudeBot is Anthropic's web crawler. It identifies itself with the user-agent string 'ClaudeBot' and respects robots.txt. If your robots.txt blocks it, your content is harder for Claude to draw on. Allowing ClaudeBot (User-agent: ClaudeBot, Allow: /) keeps the door open.
Q.03How do I know if Claude mentions my business?
Test it directly: ask Claude the questions your customers ask, and note whether your business is named and how accurately it is described. For an ongoing picture, we re-run a set of industry-relevant queries for clients and track mentions over time, alongside claude.ai referral traffic in analytics.
Q.04Can I influence what Claude says about my business?
Not directly, and nobody can edit a model's training data. What you can influence is the information available about you: accurate, well-structured, consistent content on your site and across authoritative sources. Entity consistency and structured data are your main levers, and they affect every engine, not just Claude.
Q.05Does Claude read schema markup?
Claude processes the pages it retrieves, including the structured data on them. Anthropic does not publish ranking factors, so nobody can honestly claim schema is weighted in any particular way. What schema reliably does is reduce ambiguity about what a page contains and who is behind it, which helps any retrieval system represent you accurately.
Chapter 07 / The closing word
See what Claude currently says about your business.
Run the free AI visibility audit. We check Claude, ChatGPT, Perplexity, and Google AI Overviews. See how each engine represents your business today.