“support coordinator in Parramatta taking new participants”
Asked by a participant starting their planNo. 25 · For NDIS & disability providers · Brain Buddy AI / Sydney
We help NDIS providers get chosen, and bring on new participants.
More and more, families and support coordinators decide who to trust by asking AI, ChatGPT, Google and Perplexity, for a recommendation. We get your service named in those answers. Run the free audit to see where you stand today.
Free instant audit
Australian owned · Based in Haymarket NSW · Real people, real changesSee where you stand in AI answers.
About 60 seconds · No card · Your score plus how to improve it01
If any of this sounds familiarYou do the work. The right people just cannot find you.
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You have places to fill or caseload to grow, and referrals are not moving fast enough.
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The families who need exactly what you offer are searching, and landing on someone else.
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When people ask AI for a provider nearby, the big names come up, and you do not.
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You are leaning on word of mouth and a handful of support coordinators, and hoping.
None of that means your service is not good. It usually means AI cannot see it yet. That is fixable, and the free audit shows you where to start.
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The new front doorChoice and control means people research first, and more of that research now happens inside AI.
A participant weighing up their options, a parent looking for the right therapist, a support coordinator building a shortlist: more and more, the first step is a question to an AI assistant. It reads the whole web, then hands back a short, confident answer with a name or two attached. If your service is not one of them, you are not on the shortlist, and you will never know the referral happened. That is the quiet shift underneath every provider’s marketing right now.
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What your referrers actually askThese are the questions. The answer is a provider’s name.
A sample of the real, everyday searches that now return a provider recommendation instead of a list. Every one is a moment your service is either named, or skipped.
“paediatric OT near Blacktown with short wait times”
Asked by a parent“SIL vacancies near Liverpool for a young autistic adult”
Asked by a family and their coordinator“NDIS plan manager that pays invoices quickly”
Asked by a participant self-managing“Arabic-speaking support workers near Auburn”
Asked by a carer“NDIS psychologist in Penrith accepting new clients”
Asked by a GP or LAC04
How the fix worksWe show you where you are invisible, then fix it. A person approves every change.
See it
The free audit shows exactly where AI engines cannot read or recommend you, in plain English, ranked by what matters most.
Fix it, safely
We make the changes on your site, and a senior specialist signs off every single one. In this sector nothing ships on autopilot.
Prove it
Your portal shows every change we proposed, approved and shipped, so you always know exactly what we did and why.
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Your free deep auditWhat you walk away with. No pitch, no jargon.
The instant audit gives you a score in about a minute. Book a consult and we go deeper: a full report on your findings, then thirty minutes to walk through it together. You decide if we are a fit.
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Where you appear
Whether AI engines name your service when asked to recommend a provider like you, and where you are invisible.
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The queries that matter
The real questions your referrers ask, and which of them you could realistically win.
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Who gets named instead
The providers AI recommends in your area today, so you can see the field you are in.
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Your technical gaps
The schema, content and structure that stop AI engines from reading and trusting your site.
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A plain-English readout
What it all means, ranked by what would move the needle first. No 40-page PDF.
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A real conversation
Thirty minutes with a person, not a projector. Ask anything. Keep the report either way.
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The honest versionWe do not promise citations or rankings.
4,728
Approved fixes shipped to Australian businesses’ websites, every one signed off by a personAI engines are third-party systems no one controls, so anyone who guarantees you a spot in ChatGPT is guessing. What we promise is the work, and the proof of it: every change proposed, approved and shipped, visible in your own portal.
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Straight answersWhat providers ask us first.
Do you work with NDIS and disability providers specifically?
Yes. The queries, the referrers and the trust signals are different in this sector, so we scope the work to how participants, families and support coordinators actually search for support, not generic business keywords.
We are a small provider. Is this worth it?
Often more so. Smaller providers are usually the ones AI engines cannot read yet, which is exactly the gap that is cheapest to close. The free audit tells you if there is anything worth doing before you spend a dollar.
Is this compliant with how we are allowed to advertise?
We optimise your own website: its content, structure and technical setup, so AI engines can read and recommend it. We do not write participant-facing claims for you or run ads, and nothing goes live without your approval. You stay in control of what your site says.
Will you promise we show up in ChatGPT?
No, and be wary of anyone who does. AI engines are third-party systems no one controls. What we promise is the work and the evidence: every change proposed, approved, shipped and verified in your portal.
What does the free consult actually involve?
We run your deep audit first, then meet for about thirty minutes to walk through it together. No slides, no pressure. You leave with the findings whether or not we end up working together.
What is the next step?
Book a time using the button on this page. We will run your audit before we talk, so the call is about your results, not a generic pitch.
The next step
See where yourservice standsin AI answers.
Free for NDIS and disability providers. Get your score in about a minute, then book a consult for the full deep dive.
No pressure
The audit is genuinely free and yours to keep. The consult is a conversation, not a pitch. If we are not the right fit, we will tell you.